In order to process your order, we need a number of details from you. We only use these details for delivering your order.
You can choose the method of delivery, we offer the following options:
You can find more information about delivery and delivery costs on the Shipping and delivery page.
Select a payment method:
|Bank transfer||iDEAL||Bancontact/Mister Cash||Credit Card|
You can find more information about payment on the page Payment methodes.
Check whether your order is correct.
Directly after placing an order you will be taken to the portal of our payment provider. This company ensures that your payment to others can be made securely and easily. If you follow the steps stated the payment, and with it the order, will be successfully completed.
You will then receive a confirmation of your order via the email address you have provided.
As soon as your order has been sent, you will receive an email from us with a UPS tracking number. In this way you will be informed of the current status, and you can follow your order.
You can read more about this on the Shipping and delivery page.
If you wish to change or cancel an order, we advise you to contact our customer services as quickly as possible. We will then do our best to work with you to find a suitable solution. If you cancel or change in order before it has been dispatched, naturally there are no costs involved. If you are not sure whether your order has been dispatched, call or email as quickly as possible!
If your order is already en route to you, the best thing to do is to ‘actively reject’ the order. This involves you telling the delivery service that you no longer wish to receive this order; the order is then sent back to us by the delivery service. If you accept the order at first and subsequently decide that you wish to send it back after all, then you will be responsible for the delivery costs.
You will find more information about this on the Return and exchange page.